Strategy

2
May

Better than average

When we compare one business against another it’s often done with a specific question in mind. The average Net Profit. Percentage of staff turnover. Number of hours worked by the Principal Owner. Data and facts are readily available in various forms or another for small to medium sized businesses. There are major suppliers such as the ATO’s Small Business Benchmark

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13
Sep

ABCD Client Model

Now we know the 80/20 rule is occurring in many parts of our lives, how can we best use it to our best advantage in business? A prime area of business is customer and client management. Remember when we said that 80% of sales comes from 20% of customers? We can use this to begin categorising our customers with “top”

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31
Aug

Pareto Principle (80/20 rule)

We’ve heard it many times over. 80 percent of business comes from 20 percent of customers. Where did it come from? The short answer is Italy. It’s not just the land of vespas, pizzerias and jeans (coincidentally these were also invented in Italy). It originated from Vilfredo Pareto back in 1896 when he wrote his paper “Cours d’économie politique” or

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Upcoming Workshops

Check out all the events and workshops held at the Action Victoria Training Centre, Burwood East, Victoria.
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Quick Business Health Check

Get a comprehensive report on your business based on this simple questionnaire. Assess the health of your business and target those much needed areas for improvement.
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How to get instant referrals ebook

Get the top tips by downloading your FREE ebook
“Instant Referral Strategies and Instant Quotes”
by Bradley J Sugars, World Renowned Business Coach.
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